Reporting to the Board of Directors, the Executive Director (ED) will have overall strategic and operational responsibility for Collaboration Partners’ executive team members, consulting services, expansion plans, and execution of the Collaboration Partners’ mission. She or he will initially develop deep knowledge of the organization inclusive of core programs, operations, and business plans.

Time Commitment: ~ 10 hours per month

Tasks / Responsibilities:

Strategic Planning:

• Lead the annual the strategic business planning process for the organization with the support of the Board of Directors and Executive Team.

• As part of onboarding responsibilities, a short term strategic plan is to be developed and presented within the first three months of assuming position

Leadership & Management:

• Ensure the successful execution of pro-bono consulting services, business development and partnerships, fundraising, and communications.

• Lead, coach, develop, and retain Collaboration Partners executive team. Determine yearly goals for each executive team members and evaluate achievements at the end of the year review.

• Develop and maintain a succession plan for key roles/functions within leadership team.

• Engage and energize Collaboration Partners consulting volunteers and alumni, executive team, board members, partnering organizations, and funders.

• For quarterly board meetings, ensure reporting of CP internal operations and consulting projects and any other required updates on strategic items.

• Ensure effective systems to track strategic plan progress, and regularly evaluate consulting program components, so as to measure successes that can be effectively communicated to the board, funders, partner organizations and other constituents.

Fundraising and Strategic Partnerships:

• Responsible for short-term and long-term fundraising objectives for Collaboration Partners with support from the Board of Directors.

• Use external presence and relationships to garner new opportunities, including attracting top talent for consulting volunteers and adequate clients for consulting projects.

Expectations / Qualifications:

• Masters’ degree, with preference for MBA

• Minimum three to five (3 to 5) years of professional experience, preferably in management consulting, corporate strategy, nonprofit management or similar roles

• Strong preference for hands-on experience in strategy development and strategic planning and execution

• Proven management experience in leading team of direct reports; excellence in organizational management with ability to coach and develop high-performance teams

• Prior fundraising experience and ability to engage potential donors preferred

• Demonstrate a proactive and positive attitude along with a willingness to assist the rest of the Executive Team on various operational matters

• Excellent written and verbal communication skills

• Excellent time and resource management skills

• Enjoys relationship management and prospecting

How to Apply:

Please provide your most recent resume and answer each of the following questions in 250 words or less:

• Why do you want to volunteer with Collaboration Partners?

• Please highlight any relevant experience in a strategy role or operations role, particularly in strategic planning and execution

• Please highlight your leadership experience (either in a full-time role or volunteer role)

Please send your completed answers and resume to info@collaborationpartners.ca.

About Collaboration Partners

Our mission is to catalyze social impact through pro-bono management consulting by empowering non-profits to overcome challenges. Applying a collaborative approach, we assist our non-profit partners in creating and pursuing sustainable objectives that will positively influence our community by providing actionable recommendations that are customized to meet our clients’ unique needs. To learn more about our organization, please visit us at www.collaborationpartners.ca.

Director, Consulting Operations – Overview

The Director, Consulting Operations ensures the successful end-to-end delivery of our pro-bono consulting projects. You will be a key contributor to delivering our top-quality services and ensuring a positive experience for all of our consulting team volunteers.

Responsibilities

Work with the Vice President, Consulting Operations to scope and prepare new project engagements, including setting up initial client touchpoints and drafting Statements of Work (SoW)

Work with the Director, Talent & Culture to staff volunteer teams for new project engagements and ensure that all consulting teams are balanced in terms of skillsets and backgrounds to successfully deliver on our consulting engagements

Act as the primary contact for our volunteer Engagement Manager and Consultants throughout the execution of project engagements and assist in creating work-plans, ensuring quality of deliverables, attending final mid-project and end of project presentations to the client

Responsible for all client relationship management to ensure a positive experience for our non-profit clients, collecting client feedback for mid-point, end of project and after project follow up within 6 months

Serve as the escalation point for the clients, ensuring that any client concerns, issues or delays are brought up to the Collaboration Partners Executive Team and Board of Directors

Serve as the escalation point for Consultants and Engagement Managers in the event any unexpected issues arise within the consulting team

Responsible to collect and upload all final deliverables to our knowledge database. Serve as point of contact for consulting team, guiding them to helpful resources

Responsible for creation of case studies for each project completed ensuring that client results and satisfaction are highlighted

Qualifications, Experiences, and Skills

We welcome applications from any individual seeking to broaden and supplement their work experience with a volunteer role or to gain exposure to the non-profit sector. Non-profit volunteering involvement is beneficial but not required.

Experience in management consulting, corporate strategy, business development, or similar roles

Strong preference for hands-on experience in strategy development and strategic planning and execution

Proven management experience in leading direct reports

Self-starter with ability to work effectively in team and individual settings, including in a remote environment

Highly ethical and able to deal with confidential issues with tact & discretion

Demonstrate a proactive and positive attitude along with a willingness to assist the rest of the Executive Team on various operational matters

Excellent written and verbal communication skills

Excellent time and resource management skills

Enjoys relationship management and prospecting

You are an ideal candidate if you have a proven record of exceptional performance and possess an aptitude for leadership, critical analysis, and communication.

Time Commitment

We take our voluntary commitments very seriously at Collaboration Partners. Those who wish to apply should expect to commit an average of 3 to 5 hours a week. This time will include a bi-weekly Executive Team Meeting.

*How to Apply*

Please provide your most recent resume and answer each of the following questions in 250 words or less: Why do you want to volunteer with Collaboration Partners?

Please highlight any relevant experience in leading consulting engagements or managing client relationships

Please highlight your leadership experience (either in a full-time role or volunteer role)

Please send your completed answers and resume to info@collaborationpartners.ca.